Based in Round Rock, Texas, eTech-WEB, Inc. builds, repairs and upgrades printed circuit boards (PCBs) with quality, value and exceptional customer service. A leading tech company in the market of ball grid array (BGA) rework and reballing, it has been serving OEMs, contract manufacturers, telecom, aerospace, high-tech industry, higher education organizations and government since 2003, and its customer base ranges across the United States, Europe and Asia. A company of 20 employees, eTech also provides high-mix PCB assembly and prototyping solutions.

eTech was founded on the principal that the company strives to provide superior quality, service and value. In today’s economy, these qualities are just as important as fast turnaround and low prices because today’s business owners know that quality and service are the keys to success. The company stands behind all work performed. Its process and methodologies are the foundation of its quality. With more than eight years of experience in the BGA business, it provides a well-defined and repeatable process that allows the company to exceed its customers’ highest expectations. Additionally, eTech will help provide solutions to any needs that its customers have. “No job is too small and we do not have minimum per job charges,” said Logan Willis, the company’s VP, Technical Sales. “We will communicate to ensure that each job requirement is well defined.” He continued to say that regardless of how well eTech does its job, if it cannot offer better value, the company cannot survive. Its goal is to understand each and every aspect of its customers’ projects and to add value to the entire process.

eTech is a leading company in the market of BGA reballing 

Today, it is important to stand out from competition. eTech does that by providing numerous specialties, including the fact that it specializes in difficult BGA repairs, offers full-scale production capacity BGA-reballing and routinely works with quantities of 1-1,000. The company also has in-house expertise to solve challenging BGA problems as well as fine pitch QFN, LGA and other leadless device attachments. eTech truly makes customers its top priority and, as a result, always provides a cost-effective outsource solution and the best response time available.

This focus makes the company a good fit with Juki Automation Systems, who constantly puts customers first and designs systems to meet – and exceed – customer demands. One of Juki’s newest technologies, the CUBE.460 Selective Soldering System, has recently become available for sale, and eTech is its first customer.

“We like to think of ourselves as early adopters. Being the first customer to purchase the machine gave us no pause because we typically ride on the leading edge of technology and processes. This is just an extension of that attitude,” said Willis.

eTech’s Logan Willis, Juki’s Bob Black and Chris Guest, and eTech’s Greg Berry

The CUBE is the first new machine that the company has purchased from Juki, although it has been using the company’s pick-and-place equipment for the past six years. “We certainly knew from Juki’s existing line of pick-and-place machines that its products are very high quality. When we started looking at selective solder equipment, we actually did not even know that Juki made them,” continued Willis. “But after looking at some competitors, we came to understand that Juki had the new CUBE line of selective solder machines coming out and we started investigating. The Juki team came to us and explained the systems’ capabilities and we were impressed enough to fly out to their North Carolina Factory to meet their technical staff and see a machine in operation. At that point, we knew that this was the machine for us.”

Willis added that because eTech has firsthand knowledge of Juki’s technology being fast, reliable and easy to use, it was an easy transition to use the company as a vendor for its production equipment. eTech is a high-mix facility so the equipment must be able to change quickly to customer needs. “The Juki machines are really good at accommodating that,” said Willis.

The CUBE system has been up and running successfully in the eTech facility for several months. Willis mentioned that there are new upgrades coming as well. He also said that the machine allows eTech to push more products through the door by increasing efficiencies by as much as 2X, which helps its customers move quicker than ever.

Juki’s CUBE.460 Selective Soldering System helps eTech push more products through the door quicker 

Juki’s CUBE.460 Selective Soldering System’s low cost and small footprint uses the same soldering technology found on Juki’s larger platforms while offering a superior ROI of 6-12 months. The CUBE.460 sets the new standard for mini-wave soldering systems. The unique batch platform offers excellent flexibility for through-hole applications. The system can be configured with a single nozzle or dual nozzle for increased flexibility and it supports an easy-to-use exchangeable solder pot for dual alloys. The CUBE.460 comes equipped with many standard features that include heated nitrogen at the soldering nozzle, 0° and 7° soldering to accommodate various types of nozzles including wetted nozzle tips and non-wetted nozzles, a live viewing camera, and fast-reacting Quartz IR bottom side preheater, making it a good value for the price.

eTech is in good hands with the Juki service and support team, which is the largest in the Americas. As part of the purchase, the company receives installation and training, one year parts and labor warranty, and one week of advanced process training to be used anytime within the warranty period. Additionally, there is no charge for attending any regularly scheduled training course at Juki facilities, free machine software upgrades for life of the system and free 24-hour phone support.

“Juki’s Regional Sales Manager Chris Guest has been great to work with. The guy that really has shined for us, however, has been Juki’s Selective Soldering Applications Engineer Bryce Timms. He is very knowledgeable of the Juki production line and a true problem solver. This support and service, combined with Juki’s quality, value and low-cost guarantee, has made Juki an ideal strategic partner for eTech,” concluded Willis.

For more information about eTech-WEB, Inc. contact Logan Willis, Vice President, Technical Sales, at 33 Cypress Blvd, Suite 400, Round Rock, TX 78665; Office: 512-833-5868; E-mail: ; Web site: www.etech-web.com.

For more information about Juki Automation System’s CUBE.460, contact Chris Guest at 512-831-1880, or visit www.jukiamericas.com.